Welcome to Golden Sun Direct

Call Us: 909-606-2239

IMPORTANT GENERAL INFORMATION


GENERAL INFORMATION:


Pricing: Prices listed in the price sheets are coded R pricing.


Stock Availability: Every effort is made to ensure stock availability. Please confirm stock before placing order. Replacement of similar item is preferred or back orders are accepted


Samples: Samples are at piece pricing plus freight charge.


Endorsements: Logos used in this catalog are to show embroidery & imprinting reproduction ability only. Not meant to be advertisements nor does the owner of such logo designs authorize these items for sale to sell to anyone other than the parties expressly.


ORDER INFORMATION:


Acknowledgement: All imprinting and embroidery orders are acknowledged by fax or e-mail only. Orders are non-cancelable once production has begun.


Rush Order: Rush orders are available and determined case by case at no additional charge. Please call our customer representative for detail. Written confirmation by MII is required.


Changes on Order: Changes are accepted only by writing and if production has not began.


Cancellation on Order: Catalog Stock Items - No cancellation is accepted after order is in production. 15% restocking fee apply for cancelled order, plus any sample or setup fee, and must be in writing and received at MII on non-decorated goods. For Non-Catalog or Custom Order Items are considered firm after order confirmation and sample approval (if required).


Co-op Pricing: Co-op pricing is available if minimum requirements are met, and is determined case by case. Please call your account manager for details.


Production Time: Allow 7-15 days for normal production on imprinted or embroidery goods after sample approval and deposit. Custom overseas production is approximately 60-90 days after sample approval and deposit. Blank in stock items are shipped within 24 hours.


Repeat Order: Please specify pervious order date, invoice number, and logo description. Written confirmation is still required. Reset-up charge of $35/color[R] on imprint orders


Over/Under Runs: Allowance up to 2% chargeable over run or 2% under run for imprinted or embroidered goods. Factory reserves the right not to print the balance.


Less Than Minimum Orders: Up to 20% additional charge can apply for orders are less than the minimum quantities published on the price list.


Terms: Deposit or Prepayment is required on all imprinting or embroidery or Custom Overseas orders. Balance is due before shipping, or Net-Term up to approved credit amount.


Visa/Master Card, American Express, checks are accepted. If paying with a credit card, a 3% convenience fee will be added to your order.
Restrictions may apply.
Wire transfer is also accepted.
Net - Terms with credit approval up to credit limit.
Please call or email your account manager to confirm your payment terms.


SAMPLE INFORMATION


Catalog Style Spec. Sample: Reproduction sample is highly recommended, although is not required. Customers are responsible for production accuracy if sample is waived. Allow about 5-days for sample production. Sample is charged at unit price, set up charge ($50[R]) or tape charge ($20 per 1,000 stitches [R]) plus freight.


Custom Style Spec. Sample: Overseas custom sample is at $250[R] and can be credited towards orders of $10,000 or more if confirmed within 90 days. Samples are marked "sample / not for resale" as required by US customs. Allow 2-4 weeks for overseas pre-production sample.


Blank Sample: In stock blank sample orders should be by fax. Prices are at unit price plus freight charges.


Paper Proof: Paper proof for imprint orders are at no charge. For embroidery samples, digitizing fee will apply. Signed approval is required prior actual production.


ARTWORK AND SET UP INFORMATION


Screen Charge: $83.33[R] per color based on camera ready artwork provided to GS. 


Artwork: Camera-ready artwork by mail is required. E-mail is also accepted. Or $35[R] per hour artwork charge will apply. One hour minimum charge.


Type Setting: $30[R]. Please confirm pricing for special fonts or designs.


PMS: PMS color matching is available at $16.67[R] per color match. Every effort will be made to match PMS color(s), exact color match is not guaranteed.


Print Size: Sizes will be provided with paper proof. Best-fit size will be used if not specified.


Embroidery: Laser quality artwork is preferred by mail or E-mail. Tape charge is at $20[R] per 1,000 stitches. Minimum of $40[R] per logo.


Format: Electronic artwork format are accept in the following PC Format: DST files for digitized embroidery. BMP, TIF, GIF, ESP, AI, JPG files for imprinting. Macintosh formats are also acceptable.


Running Charge: Please refer to price sheets or call our customer service representatives for detail.

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